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Helpful Information for Logging On
+  What should I do if I cannot register/ log-in to my account?

If you are in a status that prohibits your access to this site, follow the redirection to the proper site. If you are a member who is actively contributing and accruing credited service towards pension eligibility, you should verify the accuracy of the information you are entering and if you are still having issues call (602) 255-5575 to speak to a member of our staff to confirm / resolve your access.

+  What should I do if I have questions/concerns about the information I see on my account?

All data is provided by the respective employers and displayed as a service for members. Any questions regarding the accuracy of the information displayed should be directed to your HR or Payroll Dept.’s as changes / corrections can only be made via employer reporting. Demographics (spelling, dates of birth, address, etc.) can be corrected via the Form 9 “Address and Name Change form”. **Please note** the address and name change form must include a “Wet Signature” (instructions for completing the form are included on the form).

+  Who is this site designed for?

This site is designed for members who are actively contributing and accruing credited service towards pension eligibility. This site is not designed for nor is it accessible for members who have retired, entered DROP or returned to work in the same plan / position they retired from. For members in these statuses, you will be redirected to an alternate site for account access.